BeesWright.com Help

Email is the easiest way to communicate with us at BeesWright.com. Use the following links to send us a message:

For help with our site, the catalog, or even with beekeeping, send mail to
If you have questions regarding your order, send mail to
All other questions and requests for general information should be sent to
Any feedback, comments, or suggestions can be sent to
For information regarding on site pickup of product, send mail to

To contact Harold or Maria Wright, send mail to . They will not receive mail sent to any of the other addresses.

Correspondence and payment requiring a physical address should be sent to:

Wright Family Apiaries
PO Box 3378
Peachtree City, GA 30269

Make all checks payable to Gary Wright

Orders placed online are not available for pickup. All online orders placed on BeesWright.com are shipped or locally delivered. If interested in onsite pickup at the Fayetteville (PTC) location, please correspond with Harold or Maria Wright by sending an email to

Sorry, but due to our ever-changing schedules, we currently do not publish a public telephone number. If you would like us to give you a call or prefer to place your order over the telephone, please send an email with a convenient time for us to call you. We'll do our best to call at the time you request.

BeesWright.com respects the privacy of our customers and makes every effort to protect it. Information collected on our web site is used solely for processing orders and will not be shared or sold to any outside company, third party, or organization not directly involved with the fulfillment of orders or delivery of products or services. This information may include items such as name, address, email address, credit card number, and telephone number.

Security:
Our online catalog uses industry standard secure socket layer (SSL) technology to collect information from our customers. A secure page is indicated by a locked padlock at the bottom of most popular web browsers such as Mozilla Firefox and Microsoft Internet Explorer and by the prefix "https" in the url address field. Once collected, this information resides on our secure server and is never transmitted using an unsecure method such as email.

Anti-Spam Policy:
BeesWright.com does not practice or promote the use of unsolicited mass emailing (spam) for advertising purposes and will not share or sell a customer's email address with third party marketing firms or operators of mailing lists. Unless expressly permitted to do so, we will never post a customer's email address on our site. By ordering from our site or joining our mailing list, individuals express interest in our products or services and may occasionally receive informative emails from BeesWright.com. Recipients will be given opportunity to respond to our emails and will be promptly removed from our mailing list when such response is received.

If you have questions relating to the security of our site or our privacy policy, please email us at .

By placing an order on BeesWright.com, the customer agrees to the following terms and conditions:

Payment Terms: BeesWright.com accepts VISA, Mastercard, Discover, American Express, PayPal, and Check or Money Order. Order totals will be verified before charging the customer's credit card. If an order total must be adjusted upward, an email will be sent with the adjusted total. The customer may elect to cancel the order at this point.

Local Delivery: For orders totalling $15 or more, Local Delivery is available to customers in close proximity to Peachtree City, Georgia (see Delivery Map). Unless special arrangement is made, all locally delivered orders must be prepaid due to the ongoing difficulty of coordinating delivery schedules (cash will no longer be accepted unless prior arrangement is made). Orders paid for by check or money order will be delivered upon receipt of payment and verification of funds. Orders paid for by credit card will be delivered immediately. Orders paid for by PayPal will be delivered after payment is received. Repeat customers in good standing will have orders delivered immediately regardless of payment method. Local Delivery is free of charge for orders of $30.00 or more and $4.00 for orders of $15.00 to $29.99.

We usually deliver during weekday evening hours or Saturday mornings. Please provide an address that will allow delivery during these times

Shipped Orders: All shipped orders must be prepaid. Orders paid for by check or money order will be shipped upon receipt of payment and verification of funds. Orders paid for by credit card will be shipped immediately. Orders paid for by PayPal will be shipped after payment is received. Repeat customers in good standing may have orders shipped immediately regardless of payment method.

Shipping / Delivery: Under normal circumstances, orders are shipped or locally delivered within 3 days of payment receipt. Most orders will be shipped or delivered the following business day. BeesWright.com ships via UPS and United States Postal Service. Shipping rates are estimated as accurately as possible but may require adjustment. Local Delivery is free of charge for orders of $30.00 or more and $4.00 for product orders below $30.00. BeesWright.com provides delivery only to customers in our local area. This generally includes the south metro Atlanta area. This area is depicted on the Delivery Map.

Local Delivery Hours: We usually deliver during weekday evenings or Saturday mornings. Please provide an address that will allow delivery during these times.

Product Quality / Damage: BeesWright.com takes great care to send the highest quality products. All problems or complaints relating to our products should be communicated to us by email. We will exercise all reasonable action to reach a resolution. Product damage incurred during shipping should be communicated to us immediately so that we may replace product.

How safe is ordering from BeesWright.com's online catalog?
Very safe. BeesWright.com uses VeriSign encrypted secure socket layer (SSL) technology to safely collect customer order information. This service is provided by our web-hosting provider, Catalog.com. See our Privacy Policy for more details.

What forms of payment does BeesWright.com accept?
We accept VISA, Mastercard, Discover, American Express, PayPal, and Check or Money Order. Orders paid for by credit card will be shipped immediately. Repeat customers in good standing will have orders shipped immediately regardless of payment method. All other orders will ship upon receipt of payment.

Is my credit card charged as soon as I place my order?
NO. Your credit card is not charged immediately upon placing your order. Certain shipping methods use approximate rates to calculate shipping charges within the online catalog. This usually allows us to reduce your total when we calculate the exact shipping charge. Other adjustments such as coupons and gift certificates must also be made before we charge your credit card. You will receive an email with the adjusted total indicating any amount charged or any amount still due by other forms of payment. For payments using PayPal, we will also send a separate PayPal invoice.

What is local delivery? How much does it cost? Am I eligible for this service?
To save our customers costly shipping fees, BeesWright.com provides very inexpensive (or even free) delivery to those in our local area. This generally includes the south metro Atlanta area. There is a $15 minimum order requirement for local delivery. To see if you qualify for this service, check our Delivery Map. If you have any doubt about eligibility, just ask us by sending an email to .

For orders under $30.00, local delivery is just $4.00. Local delivery is free for orders $30.00 and over. There is a $15 minimum order requirement for local delivery.

Although the delivery schedule can be coordinated via email, we ask that you provide a telephone number so that we can reach you in case of problems with the delivery.

Why can't I pick up my order?
Although our family shares in the beekeeping operation, our sales are unrelated. Gary Wright operates the website and ships or delivers product from the Newnan location. Harold and Maria Wright sell product from their home in Fayetteville. Products sold on site at the Fayetteville location do not necessarily represent the same products offered on the website.